Pickup is available at Meijer stores in select areas and is included in your Meijer Home Delivery membership. If the service is available in your area, you’ll be able to choose between “delivery” or “pickup” when you place an order. If you select pickup, a Shipt shopper will gather and purchase your groceries for you, and prepare them for pickup at the store location you selected.
Shipt Shoppers will be selecting your items and delivering them to your vehicle for Meijer Pickup orders. You will receive a text from your shopper when your order begins.
After you’ve signed up for a membership, launch shopmeijer on your phone or desktop browser. If pickup is available, select “Pickup” from the delivery options screen, choose your preferred Meijer store, and shop!
Meijer pickup and delivery is free for members on orders of $35 or more. A $7 fee will be added to pickup and delivery orders less than $35.
While we deliver alcohol from Meijer in select areas, alcohol is not available for pickup at this time.
Yes! You can add items to your order up to 1 hour before your requested pickup window.
To add an item through the app:
Your shopper will be notified that you have updated your order.
You can cancel your order in the Shipt app up to 1 hour before your chosen delivery window.
At the bottom of the order, select Cancel This Order
If your shopper has already started shopping, or if it’s less than an hour before your chosen delivery window, contact us to cancel the order.
Your Meijer Pickup order can be available as soon as the beginning of your delivery window, or when it is most convenient for you! By communicating with your shopper, you can let them know a specific time during your pickup window that works best for you!
Your card will be charged when your Shipt Shopper checks out. We currently accept all major US credit and debit cards including reloadable gift cards.
(Unfortunately, we’re currently unable to accept store gift cards, the Meijer Credit Card or EBT cards.)
You'll receive pickup instructions for your store when you place your order – most stores will have a pickup area between the two entrances, in front of the store where you can meet your Shipt Shopper. Look for the Meijer Pickup signs!
While we don’t charge for abandoned orders, they are noted in your customer profile. Depending on your account status, after 3 abandoned orders, you may be charged on future abandoned orders, have your pickup eligibility removed, or have your membership revoked.
Depending on the size of your order, it may take up to 5 minutes for your Shipt Shopper to bring your order to the designated Meijer Pickup area. If you’d like it even faster, give your shopper a call ahead of time to let them know you are on your way!
Our Shipt Shoppers will be happy to load your groceries – just pop the trunk, and we’ll do the rest!
Our shoppers will be happy to remove any items you refuse at pickup, and you won’t be charged for those items. However, you won’t be able to add any items to your order at pickup.
Tips are not required but are greatly appreciated. Show your Shipt shopper some love and appreciation by tipping any amount of your choice! You may tip in cash or within the app after you receive your delivery and 100% of your tip will go to the Shipt shopper.
Absolutely! Just tell the person picking up your groceries to give your name to your Shipt Shopper – that’s it.
Shipt Shoppers take extra care to bag all of your refrigerated and frozen items separately, and keep them refrigerated or frozen immediately after checkout until you arrive.
It’s easy – you can contact us through the app:
The Shipt support team and we will follow up with you via email within one day.
Please note: you have up to 7 days to report on an issue with your order.