You can cancel your order in the shopmeijer app up to one hour before your chosen delivery window.

  • Go to ‘Your Orders’.
  • Click on the order you want to cancel.
  • Scroll to the bottom of the order.
  • Select the red ‘Cancel This Order’ button.

If your Shipt shopper has started shopping your order, or if it’s less than an hour before your chosen delivery window, please contact us to let us know that you need to cancel the order.

You can contact the Shipt support team via live chat on our webpage, email support@shipt.com, or call (205) 502-2500.

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