We have multiple ways you can contact us!

You can contact the Shipt support team via live chat on their webpage, email support@shipt.com, or call (205) 502-2500. We also offer the option to contact us using the shopmeijer app!

To contact Shipt support team via live chat on their webpage:

  • Go to Shipt's website.
  • Select ‘Shipt Live Chat’ at the bottom right of the browser.
  • The ‘Shipt Live’ page appears.
  • Enter your name, email address, phone number and then select Member Support.
  • Select ‘Start Chatting’.

If you would like to contact us using our shopmeijer app:

  • Select the menu button (3 black lines) at the top left corner of the app
  • The menu appears
  • Select ‘Help’.
  • The ‘Meijer Help’ page appears
  • Select ‘Contact Us’.
  • The ‘Contact Us’ page appears
  • You can select either ‘Email’ or ‘Call’.

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