Oh no! We’re sorry to hear that you had issues with your order. Please contact us to let us know. 

You can contact us through the shopmeijer app.

  • Go to ‘Your Orders’.
  • Click on the order with the missing item.
  • Click on the button ‘Any feedback on the items?’
  • Select ‘Issue’ for each missing item.
  • On the prompt, select ‘Something Wrong With Item’, ‘Item Missing’, or ‘Wrong Item’.
  • If you choose, add a note.
  • Submit the feedback.

This will send an email to the Shipt support team and we will follow up with you via email within one day.

Please note that there is a 7 day limitation for reporting issues on an order.

You can contact the Shipt support team via live chat on the Shipt webpage, email support@shipt.com, or call Shipt at (205) 502-2500.

Was this article helpful?

Have ideas you want to share?

Give Feedback

Need immediate assistance?

Chat with us!

Can't find what you're looking for?

Contact Us

© 2020 Shipt, LLC. and its services are not necessarily affiliated or endorsed by the retailers on this site.

Live Chat