Have no fear! If you recently signed up as a member in a new city, we will send you an email invitation to access your account when it’s ready!

If you are receiving an invalid credentials message when you attempt to log in, try resetting your password first on our Password Reset page.

If you are a current member and need assistance, you can contact the Shipt support team via live chat on the Shipt webpage, email support@shipt.com, or call Shipt at (205) 502-2500.

We are always happy to help!

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